Resolution by...

Intercom

Auxi and Intercom provide a fully resolved employee experience for support inquiries. Enhance your investment in Intercom and go beyond deflection and routing. Adding Auxi to the mix you can fully resolve your tier 1 inquiries.

Fully resolved support with Intercom and Auxi

Auxi and Intercom provide a fully resolved employee experience for support inquiries. Enhance your investment in Intercom and go beyond deflection and routing. Adding Auxi to the mix you can fully resolve your tier 1 inquiries.

No agent necessary

Auxi and Intercom provide a fully resolved employee experience for support inquiries. Enhance your investment in Intercom and go beyond deflection and routing. Adding Auxi to the mix you can fully resolve your tier 1 inquiries.

Conversational Resolution Workflows

Auxi and Intercom provide a fully resolved employee experience for support inquiries. Enhance your investment in Intercom and go beyond deflection and routing. Adding Auxi to the mix you can fully resolve your tier 1 inquiries.

Go beyond deflection, start resolving today

No agent required



Doesn’t Intercom have automation and AI? Well, yes.  

But automation to route a chat inquiry to a live person isn’t always necessary. 

You’ve invested in Intercom to get your customers to the right person and some self-service. 

Keep doing that and fully resolve tier 1 inquiries with Auxi, so your support agents can focus on more complicated inquiries.

Don’t worry, it’s not just Intercom that Auxi can integrate to for chat.  
If your chat has an API, we can take your chat to the next level too!
Auxi and Intercom provide a fully resolved employee experience for support inquiries. Enhance your investment in Intercom and go beyond deflection and routing. Adding Auxi to the mix you can fully resolve your tier 1 inquiries.

Automate workflows

Immediately improve resolution times and increase the number of tickets resolved with automated workflows.

Auxi's workflow engine can navigate through numerous support inquiries to resolution. By integrating to your current systems and creating workflows for your support processes you can resolve your tier 1 support tickets. Get started on day 1 with Auxi's automated workflow templates and intent library for immediate results.

Go beyond deflection, start resolving today

Deflection may have worked and might still in some instances for support. However, there is an overwhelming amount of research that shows us deflection more often has a negative impact on the business. Sure, you saved your support agents some time, but you might have a frustrated customer or employee as a result. With the addition of Auxi to your chat support strategy, you can go beyond deflection and help resolve inquiries, 24/7.

Auxi and Intercom provide a fully resolved employee experience for support inquiries. Enhance your investment in Intercom and go beyond deflection and routing. Adding Auxi to the mix you can fully resolve your tier 1 inquiries.

Simplify your tasks with smart automation