Employee satisfaction
Speed and agility are critical components to a successful support organization today. Stay ahead of your employee support requirements with conversational self-service. Super easy for you employees to access and use. Quick and easy for you to create and adapt to new or changing support workflows.
Boost Employee Satisfaction
Instant and Personalized Assistance
Consistent and Accurate Responses
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Seamless Omnichannel Support
Instant and Personalized Assistance
Conversational support resolution enables businesses to provide immediate and personalized assistance to their employees. Through virtual assistants, employees can receive instant responses to their inquiries, 24/7. These self-service systems can also utilize employee data to deliver personalized recommendations, troubleshooting steps, or relevant information. This instant and tailored support experience enhances employee satisfaction by addressing their needs in real-time and making them feel valued and understood.
Consistent and Accurate Responses
Conversational support resolution ensures consistent and accurate responses to employee queries. By utilizing predefined workflows, knowledge bases, and AI algorithms, businesses can ensure that every employee receives the same high-quality support. This consistency builds trust and reliability, leading to increased employee satisfaction. Moreover, automation reduces the risk of human errors, minimizing misinformation and providing accurate solutions to employee issues.
Seamless Omnichannel Support
Conversational resolution allows businesses to provide seamless support across multiple channels, including websites, messaging apps, and social media platforms. Employees can engage with the support system through their preferred communication channel, enjoying a consistent experience regardless of the platform. This omnichannel support approach improves employee satisfaction by offering convenience, flexibility, and accessibility. Employees can reach out for assistance wherever they are, enhancing their overall support experience.
Boost revenues with automation
Automate and scale your customer support
Auxi makes support easy, fast and fully automated. Employees can use any communication channel (Slack, MS Teams, chat, email, helpdesk, text etc.) to resolve their inquiries, 24/7. No-code workflow builders enable businesses to contextually navigate the employee through a journey without the need of a human agent.