Intents
Auxi can understand your customers' intentions through case history, keywords or generative AI. Get a headstart with Auxi's intent library or build customer intents specific for your customer support use cases. Both options are fast and don't require professional services fees.
Intents make accurate and instant personalized support happen
Generative AI
Customer history
Build on your own
Generative AI
Harness the power of AI to generate intents automatically. Benefit from scalability and efficiency in creating intents for various use cases, reducing manual effort and ensuring comprehensive coverage. This is the quickest and most comprehensive approach to building intents.
Customer history
Leverage valuable customer data to build intents. Analyze historical support interactions to identify common patterns, improving intent creation and enhancing the accuracy of automated workflows. The advantage of using history allows you to be specific and relevant to your customers' phrases and inquiry history.
Build on your own
Take full control by manually adding phrases to create intents. Tailor intents precisely to your business needs, ensuring accuracy and alignment with specific customer support scenarios. This process is simple and can be iterative over time. Start simple and continue to build out phrases and keywords at your pace.
Elevate your customer support without breaking the bank
Automate and scale your customer support
Auxi makes support easy, fast and fully automated. Through intelligent automation driven by a no-code workflow engine, Auxi can fully automate 70% of tier 1 support tickets from customers and employees.