Analytics
Gain employee insights to make data-driven decisions. Modern analytics and reporting help Auxi understand your employee needs and improve your support strategies.
Agility is possible with intelligent insights by Auxi Analytics
Data driven decisions
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Employee segmentation
Personalized support
Data driven decisions
Effectively monitor support conversations, identifying drop-off points and pinpointing conversations that can be conversationally resolved in the future.
With Auxi analytics, you will identify areas for improvement in support operations, reducing cost and speeding up resolution times.
Employee segmentation
Analytics will help you in understanding behavior, preferences, and demographics.
This information will enable you to segment your target audience more effectively, tailor support strategies, and deliver personalized experiences.
Continuous improvement
Auxi analytics allow you to track key performance metrics, monitor trends, and measure the impact of support initiatives.
Understanding the impact of your support initiatives empower you to continuously improve operations, staffing and responses to improve your business.
Elevate your customer support without breaking the bank
Automate and scale your customer support
Auxi takes care of the busy work. With company specific GenAI and personalized automation, your employees can focus on the work they were hired to do. Auxi will automate tasks and respond to inquiries with GenAI that is tailored to your company information. Simple and effective, Auxi helps you increase productivity.