Analytics
Gain customer insights to make data-driven decisions. Modern analytics and reporting help Auxi's you understand your customer needs and improve your support strategies
Agility is possible with intelligent insights by Auxi Analytics
Data driven decisions
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Customer segmentation
Personalized support
Data driven decisions
Effectively monitor support conversations, identifying drop-off points and pinpointing conversations that can be automated in the future.
With Auxi analytics, you will identify areas for improvement in support operations, reducing cost and speeding up resolution times.
Customer segmentation
Analytics will help you in understanding customer behavior, preferences, and demographics.
This information will enable you to segment your target audience more effectively, tailor support strategies, and deliver personalized experience.
Continuous improvement
Auxi Analytics allow you to track key performance metrics, monitor trends, and measure the impact of support initiatives.
Understanding the impact of your support initiatives empower you to continuously improve operations, staffing and responses to improve your business.
Elevate your customer support without breaking the bank
Automate and scale your customer support
Auxi makes support easy, fast and fully automated. Through intelligent automation driven by a no-code workflow engine, Auxi can fully automate 70% of tier 1 support tickets from customers and employees.