Enterprise
Enterprise companies can leverage conversational resolution to improve resolution times on tier 1 support. Save your support agents for the more challenging support tickets and automate for speed and accuracy.
Conversational automation for diverse support requirements
Multiple business units and product lines
M&A focused companies
Rigid technology and support processes
Multiple business units and product lines
Auxi revolutionizes employee support for enterprise companies with multiple business and product lines. Our solution offers unparalleled scalability, enabling you to seamlessly handle the diverse support needs of your various lines of business. By centralizing and automating support processes, you can achieve operational efficiency, reduce costs, and ensure consistent employee experiences across your entire organization
M&A focused organizations
Most acquiring organizations are seeking optimization. Intelligent support resolution is a good start. Finding efficiencies in acquisitions is critical to their success. Employee support can be a challenging function to integrate and keep updated. Reduce risk of churn and low employee morale by resolving their inquiries easily. Within days, you can offer resolution support to your employees for simple and repeated inquiries. This frees your support team up to spend time on high value interactions with your employees. Make is easy for your employees to get fast resolutions. Resolve them.
Rigid technologies and support processes
As an enterprise organization you're bound to have a mix of technology and processes are challenging to adjust. Your company has done it's best to keep pace in your industry through various channels of growth. This leads to complexity and wide variety of technology that can be difficult to replace. We understand that and built Auxi to help enterprise companies bring resolution to their employees through their existing technology. The flexibility of Auxi allows you to use your existing support and conversational systems and still add automation for ticket resolution.
See Auxi in action
Automate and scale your customer support
Auxi makes support easy, fast and fully automated. Employees can use any communication channel (Slack, MS Teams, chat, email, helpdesk, text etc.) to resolve their inquiries, 24/7. No-code workflow builders enable businesses to contextually navigate the employee through a journey without the need of a human agent.