Platform

Conversational Resolution

Imagine happy employees receiving instant conversational support, delivered with conversational resolution. Scale your CX quickly and cost effectively with Auxi.
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Auxi's resolution workflow engine is designed to be simple and agile, yet powerful. Simple enough to  build and change workflows without touching code. Powerful enough to intelligently navigate employees to resolution. Auxi also incorporates generative AI to help understand employees' intentions during their inquiries across any channel.

Auxi is designed for you to quickly and easily keep pace with the dynamic change that is constant.

Speed and agility for your support organization

Gain employee insights to make data-driven decisions. Modern analytics and reporting help Auxi understand your employee needs and improve your support strategies.

Analytics

Gain employee insights to make data-driven decisions. Modern analytics and reporting help Auxi understand your employee needs and improve your support strategies.

Auxi understands your employees' intentions through case history, keywords and generative AI. Get a headstart with Auxi's intent library or build intents specific for your support use cases. Both options are fast and don't require professional service fees.

Intents

Auxi understands your employees' intentions through case history, keywords and generative AI. Get a headstart with Auxi's intent library or build intents specific for your support use cases. Both options are fast and don't require professional service fees.

Designed and built for speed and agility for your support organization. Making changes to support processes shouldn't require coding or technical support. We created Auxi to empower organizations to quickly and easily create and adjust workflows to keep pace with the pace of change.

Workflows

Designed and built for speed and agility for your support organization. Making changes to support processes shouldn't require coding or technical support. We created Auxi to empower organizations to quickly and easily create and adjust workflows to keep pace with the pace of change.

Auxi makes support easy, fast and fully automated. Employees can use any communication channel (Slack, MS Teams, chat, email, helpdesk, text etc.) to resolve their inquiries, 24/7. No-code workflow builders enable businesses to contextually navigate the employee through a journey without the need of a human agent.

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