Platform

Conversation Automation

Imagine happy customers receiving instant conversational support, delivered with automation to resolution. Scale your CX quickly and cost effectively with Auxi.
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Auxi's automated workflow engine is designed to be simple and agile, yet powerful. Simple enough to  build and change workflows without touching code. Powerful enough to intelligently navigate customers to resolution. Auxi also incorporates generative AI to help understand customers' intentions during their inquiries across any channel.

Auxi is designed for you to quickly and easily keep pace with the dynamic change that is constant.

Speed and agility for your support organization

Gain customer insights to make data-driven decisions. Modern analytics and reporting help Auxi's you understand your customer needs and improve your support strategies

Analytics

Gain customer insights to make data-driven decisions. Modern analytics and reporting help Auxi's you understand your customer needs and improve your support strategies

Auxi can understand your customers' intentions through case history, keywords or generative AI. Get a headstart with Auxi's intent library or build customer intents specific for your customer support use cases. Both options are fast and don't require professional services fees.

Intents

Auxi can understand your customers' intentions through case history, keywords or generative AI. Get a headstart with Auxi's intent library or build customer intents specific for your customer support use cases. Both options are fast and don't require professional services fees.

Designed and built for speed and agility for your support organization. Making changes to support processes shouldn't require coding or technical support. We created Auxi to empower organizations to quickly and easily create and adjust workflows to keep pace with the pace of change.

Workflows

Designed and built for speed and agility for your support organization. Making changes to support processes shouldn't require coding or technical support. We created Auxi to empower organizations to quickly and easily create and adjust workflows to keep pace with the pace of change.

Auxi makes support easy, fast and fully automated. Through intelligent automation driven by a no-code workflow engine, Auxi can fully automate 70% of tier 1 support tickets from customers and employees.

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