Workflows
Designed and built for speed and agility for your support organization. Making changes to support processes shouldn't require coding or technical support. We created Auxi to empower organizations to quickly and easily create and adjust workflows to keep pace with the pace of change.
%20(1).png)
Add speed and agility to your support team with Auxi to automate your Tier 1 customer inquiries
Easily scale employee support
No technical expertise required
Win Win
Easily scale employee support
Conversational resolution is the missing piece in your support organization. When we say automation, we aren't talking about simple routing or deflection. With Auxi's workflow engine you can fully resolve support inquiries without the need of a human support agent. The workflow engine combined with integrations to your communication channels and core systems enables you to support your employees 24/7 on any channel.
Easily scale employee support with Auxi's conversational resolution.
No technical expertise required
One of the biggest limitations in today's customer support technologies is that they are difficult and expensive to make changes. Keeping pace with your business changes or requests should be easier for support organizations. Auxi's no-code workflow engine is easy to create, change, test and publish new or existing workflows in minutes. You have the ability to iterated and test with version controls. Built with the bold idea to empower support organizations to stay agile and keep pace with the dynamic world.
Win Win
Employee support done well is beneficial for both the employees and the organization. By offering easy to access and use support options that scale, you can meet your customers where they are. Improving customer satisfaction has a direct impact on increasing loyalty, retention, referrals, which all lead to increased revenue. With Auxi, you can quickly offer resolve support and improve employee satisfaction.
Elevate your customer support without breaking the bank
Automate and scale your customer support
Auxi makes support easy, fast and fully automated. Employees can use any communication channel (Slack, MS Teams, chat, email, helpdesk, text etc.) to resolve their inquiries, 24/7. No-code workflow builders enable businesses to contextually navigate the employee through a journey without the need of a human agent.