Chat
Faster resolutions at a lower cost by adding Auxi to your chat enabled support channel. Internal or external chat based support can be fully automated through integrtion with Auxi.
Improve customer satisfaction with fully automated resolutions
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Reduce spend
Meet consumer demand
Scale 24/7 support
Reduce spend
Save time and money by automating simple and repetitive customer inquiries. By automating 70% of tier 1 customer support tickets you improve resolution times at a lower cost to provide support.
Meet customer demand
Customer's expectations as consumers in their personal lives or B2B customer are merging. Expectations for higher level of support and better overall customer experience is driving retention and future purchase equally for B2B and B2C.
There is a massive opportunity for customer support organizations to meet new and evolving customer demand. By introducing fully automated conversational support to your customers you will be saving time and money for you and your customers. It's the most efficient way to scale support efforts while meeting high customer expectations.
Scale 24/7 support
A new way to scale support efficiently is here. Enhance your chat experience to fully automate resolutions for tier 1 support inquiries. With fully automated resolutions you can take your digital support beyond deflection and self service to ticket resolution. Your support organization will decrease resolution times and increase the volume of fully resolved tickets that do not require the assistance of a support agent. This allows you to offer exceptional customer support 24/7
Simplify your tasks with smart automation
Auxi makes support easy, fast and fully automated. Through intelligent automation driven by a no-code workflow engine, Auxi can fully automate 70% of tier 1 support tickets from customers and employees.