Chat
Faster resolutions at a lower cost by adding Auxi to your chat enabled support channel. Internal or external chat based support can be completely resolved through a simple integration with Auxi.
Improve employee satisfaction with conversational resolutions
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Reduce spend
Meet employee demand
Scale 24/7 support
Reduce spend
Save time and money by resolving simple and repetitive employee inquiries. By resolving your tier 1 customer support tickets, you improve resolution times at a lower cost to provide support.
Meet Employee Demand
Employee's expectations as consumers in their personal lives or B2B customer are merging. Expectations for higher level of support and better overall employee experience is driving retention and future loyalty equally for B2B and B2C.
There is a massive opportunity for support organizations to meet new and evolving employee demand. By introducing conversational resolution support to your employees, you will be saving time and money for you and your teams. It's the most efficient way to scale support efforts, while meeting high employee expectations.
Scale 24/7 Support
A new way to scale support efficiently is here. Enhance your chat experience to conversationally resolve your tier 1 support inquiries. With resolutions, you can take your digital support beyond deflection and self service to ticket resolution. Your support organization will decrease resolution times and increase the volume of fully resolved tickets that do not require the assistance of a support agent. This allows you to offer exceptional support 24/7.
Simplify your tasks with smart automation
Auxi takes care of the busy work. With company specific GenAI and personalized automation, your employees can focus on the work they were hired to do. Auxi will automate tasks and respond to inquiries with GenAI that is tailored to your company information. Simple and effective, Auxi helps you increase productivity.