Zendesk
Maximize your investment in Zendesk with conversational resolution. Support tickets finally resolved with Auxi's no code workflow and integrations.
Exceptional employee service with Zendesk and Auxi
Faster resolution times
Increase consistency
Better customer insights
Faster resolution times
Your employees don’t want to log tickets. They want help. By combining Zendesk and Auxi, your employees will get an instant response through chat, email or other channels you offer.
Auxi’s workflow engine can fully resolve simply inquiries like password resets, billing, inventory, shopping history.
The dynamic duo of Zendesk and Auxi will enable you to deliver better and faster support to your employees.
Zendesk + Auxi can resolve your tier 1 support inquiries without a human interaction!
Increase consistency
Asking for support shouldn't include logging a ticket. Any employee request can be converted to a ticket through Auxi on any channel, anytime. Including conversational workflows with Zendesk reduces time to resolution. Your support team will have more time to focus on more importan priorities when you reduce tier 1 support.
Better employee insights
Resolved support captures valuable data on employee interactions and resolutions. With better insights, you can improve the employee experience, make process improvements and personalize experiences.
Simplify your tasks with smart automation
Auxi makes support easy, fast and fully automated. Employees can use any communication channel (Slack, MS Teams, chat, email, helpdesk, text etc.) to resolve their inquiries, 24/7. No-code workflow builders enable businesses to contextually navigate the employee through a journey without the need of a human agent.