Travel and Hospitality
Your customer experience can be your superpower
Conversational support fully automated with Auxi and your tech
Decrease resolution time
Improve your customer experience
Predictable and scalable support 24/7.
Decrease resolution time
Your customers expectations for fast and accurate response time are increasing faster than support organizations can keep up. With Auxi's integration capabilities and no-code workflow engine, you can provide immediate resolutions to your customers with automation. Even when demand increases or changes, you can easily scale and meet your customers needs with Auxi.
Designed for an exceptional experience for your customers and for you to stay agile and easily make changes and create new workflows without the need of professional services or technical expertise. With Auxi you can quickly scale and adjust your support processes and deploy in minutes.
Improve your customer experience
Increase revenues by delivering an exceptional customer experience. It's no secret that customers return to brands that deliver exceptional service. With Auxi you can provide fully automated conversational support through any communication channel at anytime. Auxi can automate customer conversations that occur in existing communication channels such as chat, email, text and social.
Customers demand for virtual support without the need to speak with a support agent continues to increase. By offering digital customer support that is fully automated for simple inquiries such as:
- Changing or cancelling a flight via text or chat
- Booking or changing a hotel reservation via text or chat
- Highly personalized experience based on loyalty status and other rules
- Seat or room upgrade inquiries
- FAQs such as: amenities on property, meals served on flights, restaurants nearby etc.
Predictable and scalable support 24/7.
Fully automated conversational support allows you to scale support and manage cost. Seasonal and weather incidents put significant pressure on support organizations. With the addition of fully automated customer support with Auxi, you can quickly scale with confidence and resolve your customer's simple tier 1 inquiries.Fully automated conversational support allows you to scale support and manage cost, while helping your customers resolve their inquiries without the need of a support agent.
Do more with less
Automate and scale your customer support, predictably
Auxi makes support easy, fast and fully automated. Through intelligent automation driven by a no-code workflow engine, Auxi can fully automate 70% of tier 1 support tickets from customers and employees.