Social Channels
Conversational support available through social media channels to reduce time and cost of support.
Simplify and resolve your inquiries across social
Exceptional employee experience
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Easily scale across social channels
Save time and money
Exceptional Employee Experience
Take advantage of resolving support to improve your employee experience through any or all social channels. With conversational resolution behind your social channels, you can efficiently scale support consistently. You won't need to have support monitor any or all of your social channels that are integrated to Auxi. Easy to access, easy to resolve all inquiries. Faster support at a lower cost across all your social channels.
Easily scale across social channels
Adding resolution support to your social channels brings a new level of consistency and visibility to your support process. With conversational resolution, you'll be able to quickly scale without adding headcount and offer 24/7 support.
Save time and money
The intersection of exceptional employee experience and effective, consistent lower cost of support is where you see the most benefit. Your employees are happier. They spend less time trying to find out who and where to contact for support. Your business is thriving with less support headaches and more time to focus on growing revenues and product lines.
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Simplify your tasks with smart automation
Auxi makes support easy, fast and fully automated. Employees can use any communication channel (Slack, MS Teams, chat, email, helpdesk, text etc.) to resolve their inquiries, 24/7. No-code workflow builders enable businesses to contextually navigate the employee through a journey without the need of a human agent.